How We Work
We manage the entire design and production process during which customers can always count on the support and expertise of our specialized technicians.
Technical office & Design
The first phase of the realization of our plants takes place in the design of the same ones: thanks to our technical department, which with the help of 3D cad modeling and assisted calculation programs, studies with the customer the entire project in order to adapt it to the required production needs and thus proposing dedicated and innovative solutions.
Together with the mechanical design, the design of the entire hydraulic, electrical and electronic system is developed: a project manager constantly checks all the design phases to ensure consistency with the specifications of the plant while the designers follow any changes during the construction or assembly phase, so as to obtain at the end of the order a real picture of how the whole project was carried out, which is stored and archived for each customer.
Production & Quality Control
Thanks to the solid collaboration with our suppliers and to their flexibility, we are able to optimize the cost and the production time of our plants, working together with continuous innovation and improvement. Moreover, our headquarter is equipped with its own production department where, by means of our highly qualified staff, a part of the components of our machines are machined and some adjustments are made for precision assembly.
The quality control department performs the verification of all components both those produced internally and on the parts supplied by external suppliers, certifying therefore each part of mechanical or commercial nature before inserting it in the warehouse in the relevant order for the next production phases.
Thanks to our experience and a design study that guarantees a division of the machine parts into subgroups that can be assembled separately, we are able to organize the complete assembly of several plants simultaneously, without affecting the pre-established delivery times.
A team of expert assemblers carries out each operation with the utmost care, in continuous contact with the technical office so that each step can be monitored also by means of appropriate assembly reports that are part of the machine’s technical documentation. At the same time as the mechanical parts are assembled, the hydraulic system, the electrical system and the automation of the machinery are created.
During the assembly phase we make it possible for the customer to come to the company to test our care and precision in the manufacturing processes.
Delivery & Installation
Before the delivery, a suitable packaging is prepared, according to the type, place and duration of the transport. The installation of our systems at the customer’s premises, foresees as a first step the verification of the foundations and the systems carried out by the customer.
The commissioning of the plant ends with the acceptance phase agreed with the customer that determines the beginning of the warranty period of the plant itself.
Testing & After Sales Service
After careful inspection of the machines, they are carefully packed and shipped to the required location.
Our technicians supervise the testing phase, introducing the personnel to the dynamics of the plant operation.
Our company offers a dedicated online assistance service with diagnosis and control technologies that can allow our technicians to work with the plant anywhere in the world. Our after sales service plays a crucial role when it comes to customer satisfaction and retention.